Product Substitution

Fraudulent warranty claims and challenges

Discrepancies between your product’s specified and actual appearance. Unauthorized product substitution or adulteration. High numbers of test or operational failures. Product that reaches the market prematurely fails, doesn’t work at all or doesn’t perform to customer expectations. However product dilution manifests in your supply chain, it can be tough to identify and prove, which can lead to even bigger issues like product failures that result in fraudulent warranty claims exposing you to false liability issues and damage to brand reputation. 

Invisible taggants, seamless integration and simple detection

Using complex taggant technologies in the form of a simple solution, you get a high degree of security that can easily be integrated in your current manufacturing process. Microtrace’s taggants can be incorporated into variety of materials while the appearance and performance of your product remains unchanged.  

Depending on your application and requirements, taggants are identified and quantified using handheld detectors, mobile lab equipment or laboratory analysis to ensure your product remains genuine and avoids supply chain corruption. Solutions can be designed to allow for simple, non-destructive testing that can be done by your field representatives, or Microtrace can assist with lab analysis.